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Q & A - PDA & Smart Phone

This document provides some frequently asked questions about Sandra. Please read the Help File as well!

Q: Why do you require unlocked Smart Phones?
A:
As the Lite version is free, we cannot afford to pay licensing fees to have our software signed in order to run on Smart Phones; we are in the process of signing the commercial versions to work on major Smart Phones as this can be paid for by the licence fee.

Q: How do I unlock my Smart Phone?
A:
Most mobile operators (e.g. Orange, etc.) have developers sections where they tell you how to unlock your phone so that it runs unsigned programs. Please refer to their instructions.

Q: Why do "Network Benchmark", "Internet Connection Benchmark" or "Internet Peerage Benchmark" not work on my PDA/Smart Phone?
A:
If you're only connected through Active Sync to the LAN/Internet, then ICMP packets are not relayed by ActiveSync (at this time). You need a proper network (Ethernet, WiFi, Bluetooth, etc.) connection to the LAN/Internet so that your PDA/Smart Phone can send/receive ICMP packets. The latest version of ActiveSync also allows LAN synchronisation.

Q: Why are the Internet results so low? I have a broadband connection!
A:
If you are using ActiveSync to connect to the Internet, this is to be expected as it is not the fastest bridging solution. Consider connecting your PDA / Smart Phone directly to your LAN (e.g. using CF/SD WiFi/Bluetooth cards, etc.)

Q: Why am I unable to benchmark my Palm device?
A:
Palm functionality will be available in a future service pack.

Q: Why am I unable to benchmark my PDA / mobile phone?
A:
We are working to broaden the support for both PDAs and mobile phones in future versions, we have to concentrate on the most feasible solutions first.

Q: Where is the stand-alone version for PDA / Smart Phone?
A:
We will release stand alone versions of our software as market requires.



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